Chrysler Town and Country Reviews at CarReview.com
Summary:
Prior to purchasing this used van, I owned an 11-year-old Ford minivan. That old van never gave me an ounce of trouble -- solid as a rock -- and I traded it in after putting nearly 300,000 miles on it, for the Chrysler T C LTD. Although a very comfortable and roomy ride.
.. From day ONE, I've had problems with this van.
Most are electrical: driver's side window erratic (now not working at all); rear lift gate erratic; side doors both erratic; dimming headlights; interior dashboard/display is dim and suddenly gets brighter; gas mileage not as good as promised; a clicking noise in steering wheel; and squealing brakes (although brakes are still good).
Weaknesses:
WAY too many electrical issues for such a new vehicle.
Review Date
August 25, 2006
Summary:
This van is the biggest nightmare!
I will NEVER own a Chrysler again in my life and cannot wait to get rid of this one. Have had transmission problems starting 6 mos after purchasing the van. Yet, everytime we take it in they tell us they cannot find the problem.
The back hatch has flown open while going down the interstate, the motor in the passenger window went out, and have had 3 oil leaks and just recently there was a vapor leak. The transmission problem has yet to be found and/or fixed. We also had to fork over more than $600 to have the brakes and rotors replaced with around 30,000 miles on it.
My husband has a 1998 Ford Pickup that has yet to have the rotors replaced. Not to mention that we have had less problems with his truck than with my van. We, thank God, bought the extended warranty but each time we take it in it costs us $100 and this van is going to $100 dollar us into the poor house.
I am so fed up with this piece of junk. We bought a new vehicle so we did not have to worry about these kinds of things. Unfortunately, we bought a Chrysler.
Don't make the same mistake.
Strengths:
The only strengths that this van has is it is comfortable and has a DVD player.
Review Date
August 22, 2006
Summary:
I love this minivan.
When I was considering a new car 5 years ago, I had rented a car while my Pontiac Bonneville SSEI (loved it, too) was in the shop. The rental agency had run out of cars and offered me the Chrysler minivan to drive. I was sold on it due to the easy way it handled and the ergonomics of the dash.
I also like the lines of the body. I drove it in heavy Southern California commuter traffic and it handled effortlessly. I was looking at SUV's and minivans because I was retiring and wanted a good travel car and a car to haul "stuff", since I was going to do lots of chores at home.
I now have 48,000 miles on the van. I replaced the original rear brakes at 47,000 and the front brakes still have between 30 and 50% left. The tires are still original and have good tread left.
The only problems that I have encountered are electrical, mostly a sticky rear trunk door and the left sliding door. They are the type that automatically open and close. The radio had a problem, too and the left window motor was replaced.
My warranty has covered these items. This past winter was spent in the remote Cascade mountain range of Northern California. We were caught in a white out snow storm and the van never lost traction.
We were going over a mountain pass. Cars in front of us were sliding, but not our van. It hugged the road.
I do a lot of mountain driving. The transmission gears down beautifully when ascending and descending the mountains and has great power. I had the misfortune to hit a deer after dark on a lonely state highway.
I saw the deer dart out and stood on my brakes. The van never swerved and came to a quick stop, unfortunately not quite quick enough. There was a little damage to the front of my vehicle, which I have had repaired.
I was rear ended this past weekend after coming to a panic stop, stopping in time to avoid the car stopped in front of me. The person behind me could not stop and now my bumper needs repair, but I am impressed that it held up well and the damage is minimal. I love the bag hooks that the van has.
In the rear, there are hooks to put your grocery bags on. There are hooks behind the front seats to hook things onto. One consideration when I was buying a new car was cup holders.
The Chrysler has adjustable holders that come out of the dashboard. If you have a small or large cup, it makes no difference. You can adapt the holder to your cup.
They holder disappears back into the dash easily when not being used. Another great feature is the moveable console that either fits between the front seats or the second row seats. There is a connection for a cellphone charger in the console, a cellphone holder, map holder, pen holder and a very deep compartment with a top tray.
Strengths:
The ride is smooth and comfortable. The bag hooks are so handy. I don't know if I could do without them if I ever change cars.
The automatic side and rear doors are a needed convenience when your hands are full, or when it is raining. The power and handling ability are superb.
Weaknesses:
I wish Chrysler produced an all wheel drive van.
No weaknesses that I have found
Review Date
July 30, 2006
Summary:
We purchased this van two weeks before our third child was born. For the price of the repairs we have had to make, we could have purchased a new one. Within three months of purchasing it, the radiator blew out.
As memory serves, it cost about 1500.00 to repair. The radiator blew out again a little over a year later, shortly after the warranty expired on the original repair.
We had the transmission replaced last October of 2005. We had a factory rebuilt transmission installed for a bit over $3000.00.
We had it replaced again. Fortunately it was under warranty. We have had to have the brake drums done.
The steering wheel locked up and wouldn't unlock. It had to be rekeyed. This is only a partial list of repairs.
We have spent at least nine to ten thousand in repairs. We can count on it breaking down AT LEAST every three months. The coup de grace is that now the a/c won't work.
Chrysler wanted eight-hundred dollars to fix it. We're done putting money in this piece of crap. I would sooner drive it off a cliff than fix it.
Weaknesses:
Biggest piece of crap I've ever driven. If I could give it a negative star value rating, I would.
Review Date
July 21, 2006
Summary:
I am original owner of this vehicle.
It may ride quiet,smooth and feel safe but it has been nothing but a repair nightmare! And after speaking with several other owners, my problems are not uncommon. Have had it to three dealerships (hoping one would be able to diagnose) for various problems such as no-start, check engine light and airbag light on dashboard.
None of whom could pinpoint, therefore, repair the problems. As one who believes in buying American products as much as possible, I will go with Honda when this nightmare ends! FYI: did you know that Daimler/Chrysler has a Customer Assistance phone line that may provide you with financial assistance on diagnosed repairs from dealerships?
After receiving the diagnosis from a Chrysler dealership and PRIOR to any work being agreed upon or started, simply call 1-800-992-1997 and explain your situation. As long as the problems are not related to routine maintenance, such as new brakes or tires, they will do a little investigating and try to provide some financial assistance by reducing costs on parts and labor. Also, there was a recall on the AC compressor mentioned in one of the reviews for 2001, 2002 and 2003 Chrysler and Dodge models.
Inquire about these things prior to paying out of pocket and don't get so frustrated with dealership service as they are the ones who have to fix the recalls.
Strengths:
Smooth and quiet ride; roomy and comfortable.
Monthly payment - $160, no money down - specials with early lease termination options.
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